Exact Services

At Exact it’s about more than just software. We go further than that. We deliver our solutions together with best-in-class customer service, whichever phase of the customer journey you are in.

Enterprise services: Focus on your specific requirements

Analyze & Advise

We focus on islands of information and complex, no-longer fit-for-purpose explaining the case for standardization, centralization and shared services. We commit to total clarity on how our standard solutions can be implemented, creating harmonization across the organization, while ensuring the flexiblity to avoid custom software and high costs.


Implementation

We work with a highly standardized Prince2-based project approach, leveraging 30 years of experience in implementing our enterprise solutions. They are pragmatic and fast, understand your business requirements, and can spot opportunities for further efficiency as they go. A steering group including an Exact executive sponsor , will monitor, guide and guarantee the progress of the project.

Support

Our premium support SLAs guarantee specified response times to your issues in addition to a range of other personalized services. Our support and delivery organizations are fully integrated, ensuring we build up detailed knowledge of your organization and how you use our solutions - that expertise just a phone call away when you need us.


Training and Optimization

A new IT solution for an enterprise organization has a major impact on the employees. Effective change management requires employees to be empowered and equipped to make full use of the new tooling. We create power users with a blended mix of online, in-company and external location courses and learning materials.


Not yet an Exact software user?

Our software helps all kinds of businesses streamline their processes - from our renowned solutions for financial administration and reporting, to HRM, CRM, BPM and industry-specific ERP.

Already an Exact software user?

Our solutions are a key components of your operations. That’s why you should expect exceptional support.

Satisfied customers on Exact services:


Watch the story of D-Ploy


Contact

Contact us Contact us

Contact number +61 (0)2 8448 1900

Location Level 4, Suite 401, 15 Help St
Chatswood, NSW 2067
Australia